Probe Help article

Data controls and trust

Learn how Probe Help should explain privacy, security, provider routing, and verification boundaries.

privacysecuritytrust
Visibility
public
Reading time
1 min read
Last reviewed
Reviewed 2026-05-13

Trust content must be visible and plain-language.

Probe Help should explain what users control, what admins control, what data may be used by AI workflows, and when provider-specific behavior applies.

What trust articles should explain

  • Account security basics.
  • Role and workspace permissions.
  • Data controls and deletion paths.
  • Provider/model routing at a high level.
  • Verification and provenance expectations.
  • When a support issue should be treated as security-sensitive.

Support routing

Privacy, security, account ownership, and workspace access issues should not be routed to community support. They require authenticated context and careful handling.

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