Help Center
Troubleshooting
Help collection

Troubleshooting

Fix common access, upload, search, billing, and AI response issues.

Articles
3
Audience
all users

Prodigi support

Still need help?

Open Prodigi for interactive help, or start with the troubleshooting path.

Open ProdigiTroubleshooting

3 articles

Articles in this collection

All collections
publicReviewed 2026-05-13

Get help with a Probe issue

Learn what information makes a Probe support request actionable.

troubleshootingsupporthelp
publicReviewed 2026-05-13

Login and access issues

Troubleshoot sign-in, missing routes, blocked actions, and account state before escalating.

loginaccesstroubleshooting
publicReviewed 2026-05-13

Upload, search, and AI issues

Collect the right context when uploads fail, search misses results, or AI output is not useful.

uploadssearchai

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