Help collection
Troubleshooting
Fix common access, upload, search, billing, and AI response issues.
- Articles
- 3
- Audience
- all users
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3 articles
Articles in this collection
publicReviewed 2026-05-13
Get help with a Probe issue
Learn what information makes a Probe support request actionable.
troubleshootingsupporthelp
publicReviewed 2026-05-13
Login and access issues
Troubleshoot sign-in, missing routes, blocked actions, and account state before escalating.
loginaccesstroubleshooting
publicReviewed 2026-05-13
Upload, search, and AI issues
Collect the right context when uploads fail, search misses results, or AI output is not useful.
uploadssearchai