Short answer
Most access issues start with account, session, route, or role mismatch.
When to use this
Use this article when sign-in fails, a page redirects unexpectedly, or an action is blocked.
Requirements
Use the account that owns the profile, workspace, product, program, or admin surface you are trying to access.
Steps
Refresh the page, confirm the account, check the route, try a clean browser session, and compare the visible role or plan state.
Common problems
Access can fail when you are signed into a personal account instead of a team/admin account, or when a workspace route is opened without the needed role.
Related articles
Read Roles and permissions if the page loads but an action is blocked.
Escalation guidance
For login or access escalation, include the route, account type, visible error, and whether the issue happens in a clean browser session.
Related articles
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