Search the canon
Start with reviewed articles mapped to Probe products, roles, and support paths.

Start with reviewed product answers, move into guided troubleshooting, and escalate with page context when an article cannot finish the job.
Prodigi is Probe's primary AI orchestrator. Its job is not only to chat. Prodigi helps classify what you are trying to do, answer from Probe-owned...
## Short answer Prodigi works best when you give it the task, the product surface, the desired outcome, and safe context. ## When to use this Use this article befo...
...publish, pay, delete, invite, or change access. ## When to use this Use this article when Prodigi gives an answer that affects public content, billing, permissions, data, or operational decisions. ## Requirements Keep sensitive details o...
...to use this Use this article when a file does not upload, search returns weak results, or Prodigi gives an answer that does not match your task. ## Requirements Do not share private files or sensitive prompts in public support channels....
...g If the issue affects private data, billing, workspace membership, or account ownership, Prodigi should collect context and move the user into an authenticated support path.
...ommunity questions - How do I structure a ProTools workflow? - What should I try first in Prodigi? - How do other creators use programs? - What is a good way to organize ProDrive files with Projects? ## Use private support instead Do not...
Start with search. If an article does not solve the issue, use Prodigi support triage so the request keeps context. ## Before escalation The best support requests include: 1. What you were trying to do. 2. Whic...
...d. - Where billing settings live. - Which actions require sign-in. - Which issues require Prodigi triage and support escalation. ## Plans, credits, and storage Plans can affect more than one kind of limit: - Credits control AI actions su...
...ne connected platform. The core loop is simple: 1. Tell Probe what you want to do. 2. Use Prodigi and the right Probe surface to execute. 3. Turn the result into a product, post, program, booking, file, or workflow. 4. Keep the asset con...
Start with reviewed articles mapped to Probe products, roles, and support paths.
When an answer needs context, open triage from the page you are already reading.
Support tickets carry attempted articles, category, severity, and safe diagnostics.
Collections follow Probe product surfaces, account states, trust needs, and support workflows.
Probe
Understand what Probe is, how the platform is organized, and what to do first.
Probers
Sign-in, profiles, roles, workspaces, account security, and identity controls.
Prosperity
Plans, credits, billing states, subscriptions, and payment expectations.
Power
How Prodigi and specialist agents route work, answer questions, and execute tasks.
Product
Studios, managers, ProDrive, ProBook, Pinboard, TierList, and workflow surfaces.
Programs
Profiles, posts, products, programs, publishing, and creator economy workflows.
Power
Data controls, verification, trust, security, permissions, and provider transparency.
Plan
Fix common access, upload, search, billing, and AI response issues.
Power
API, model providers, connected apps, and integration boundaries.
Programs
Learning paths, public examples, community support, and non-sensitive questions.
Understand how to browse Probe through discovery, rankings, profiles, products, and public content.
Learn how Probe is organized across global pages, Studios, Managers, and contextual panels.
Understand Probe as an AI-powered operating system for creating, organizing, and owning outcomes.
Understand how account, identity, and role questions should be routed in Probe Help.
Understand how your Probe profile represents you across public identity, creator work, and professional context.
Learn how account roles, workspace context, and admin surfaces affect what you can see or change.
Prodigi support
Open Prodigi for interactive help, or start with the troubleshooting path.