Probe Help Center

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Start with reviewed product answers, move into guided troubleshooting, and escalate with page context when an article cannot finish the job.

Reviewed canon
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9 results for "Prodigi"

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publicReviewed 2026-05-13

What is Prodigi?

Prodigi is Probe's primary AI orchestrator. Its job is not only to chat. Prodigi helps classify what you are trying to do, answer from Probe-owned...

prodigiagentsai support
publicReviewed 2026-05-13

Agent modes and context

## Short answer Prodigi works best when you give it the task, the product surface, the desired outcome, and safe context. ## When to use this Use this article befo...

prodigicontextagents
publicReviewed 2026-05-13

Safe AI answers

...publish, pay, delete, invite, or change access. ## When to use this Use this article when Prodigi gives an answer that affects public content, billing, permissions, data, or operational decisions. ## Requirements Keep sensitive details o...

ai-safetysupportverification
publicReviewed 2026-05-13

Upload, search, and AI issues

...to use this Use this article when a file does not upload, search returns weak results, or Prodigi gives an answer that does not match your task. ## Requirements Do not share private files or sensitive prompts in public support channels....

uploadssearchai
publicReviewed 2026-05-13

Account access basics

...g If the issue affects private data, billing, workspace membership, or account ownership, Prodigi should collect context and move the user into an authenticated support path.

accountsign inidentity
publicReviewed 2026-05-13

Community support basics

...ommunity questions - How do I structure a ProTools workflow? - What should I try first in Prodigi? - How do other creators use programs? - What is a good way to organize ProDrive files with Projects? ## Use private support instead Do not...

communitylearningsupport
publicReviewed 2026-05-13

Get help with a Probe issue

Start with search. If an article does not solve the issue, use Prodigi support triage so the request keeps context. ## Before escalation The best support requests include: 1. What you were trying to do. 2. Whic...

troubleshootingsupporthelp
publicReviewed 2026-05-13

Plans, credits, and billing

...d. - Where billing settings live. - Which actions require sign-in. - Which issues require Prodigi triage and support escalation. ## Plans, credits, and storage Plans can affect more than one kind of limit: - Credits control AI actions su...

billingcreditssubscriptions
publicReviewed 2026-05-13

What is Probe?

...ne connected platform. The core loop is simple: 1. Tell Probe what you want to do. 2. Use Prodigi and the right Probe surface to execute. 3. Turn the result into a product, post, program, booking, file, or workflow. 4. Keep the asset con...

platform overviewgetting startedprobe
Support journey

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01

Search the canon

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02

Ask Prodigi

When an answer needs context, open triage from the page you are already reading.

03

Escalate with proof

Support tickets carry attempted articles, category, severity, and safe diagnostics.

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Collections follow Probe product surfaces, account states, trust needs, and support workflows.

Getting Started

Probe

3 articles

Understand what Probe is, how the platform is organized, and what to do first.

new users + creators
Browse collection

Account and identity

Probers

3 articles

Sign-in, profiles, roles, workspaces, account security, and identity controls.

all users
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Billing and credits

Prosperity

3 articles

Plans, credits, billing states, subscriptions, and payment expectations.

all users + creators
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Prodigi and agents

Power

3 articles

How Prodigi and specialist agents route work, answer questions, and execute tasks.

all users + creators
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ProTools and workflows

Product

3 articles

Studios, managers, ProDrive, ProBook, Pinboard, TierList, and workflow surfaces.

creators + professionals
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Creator and publishing

Programs

3 articles

Profiles, posts, products, programs, publishing, and creator economy workflows.

creators + program owners
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Privacy, security, and trust

Power

3 articles

Data controls, verification, trust, security, permissions, and provider transparency.

all users + admins
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Troubleshooting

Plan

3 articles

Fix common access, upload, search, billing, and AI response issues.

all users
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Developer and integrations

Power

3 articles

API, model providers, connected apps, and integration boundaries.

developers + admins
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Community and learning

Programs

3 articles

Learning paths, public examples, community support, and non-sensitive questions.

all users + creators
Browse collection
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